The challenge given by TP Vision was to help them create a professional B2B support portal for Philips (PPDS) and AOC.

Currently, TP Vision does not offer a dedicated support environment for business partners. When large companies purchase products from Philips or AOC, there is no centralized place for product registration, troubleshooting, or ongoing support. This creates friction for partners who need quick solutions when issues arise.

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My solution was to design a B2B support website that focuses on making the support experience seamless, efficient, and reliable for professional users. The portal will allow users to register their products, submit support tickets, access documentation, and find solutions quickly,  all within one easy to navigate platform.

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Working on this project gave me the opportunity to operate in a highly professional setting, where expectations were high and attention to detail was critical. I collaborated with experienced stakeholders, adhered to strict brand and UX guidelines, and delivered design solutions that met real world business needs. It was a valuable experience that strengthened my ability to design for complex, enterprise level challenges.